Customer Support

  • 24/7 phone, email & chat support
  • Ticket triage & SLA tracking
  • QA, CSAT/NPS reporting, knowledge base updates

Finance & Accounting

  • AP/AR, invoicing, bank reconciliations
  • Payroll preparation & compliance support
  • Management reports (P&L, balance sheet)

eCommerce

  • Product uploads, listings & catalog QA
  • Order management & returns coordination
  • Storefront updates, merchandising support

Healthcare

  • Front-desk support & appointment scheduling
  • Billing prep & medical records admin
  • HIPAA-style data handling practices

Technology & IT

  • L1 help desk & triage
  • QA testing & documentation
  • Website content & SEO support

Real Estate

  • Lead qualification & CRM updates
  • Listings management
  • Appointment coordination & follow-ups

Logistics & Supply Chain

  • Shipment tracking & POD capture
  • Data entry & document processing
  • Vendor coordination

Retail & Hospitality

  • POS back-office, inventory updates
  • Reservations & guest support
  • Social responses & reviews handling